Before we move on with our review, let me clarify some things for you. If you are thinking that before buying a service you should read and trust the reviews posted on websites like TrustPilot and SiteJabber then you are misled. The reason for that is quite clear. To call a spade a spade, these sites are just a scam and they endorse scam and fraud intentionally.
What is left to analyze a website without bias? Indeed, we have to check the website by ourselves and read the reviews that have some integrity in them. A thorough review of a thing is not just about the website quality, but it gives you information in the form that you get the most out of it. It has holistic thinking, taking into account almost everything that comes down the way.
In this review, we have tried our best to give you some real information about this website without endorsing anything by providing wrong information.
This website claims that they have been in this business since 1978 and that they started this company in 1996. It is a quite popular resume writing website and you will find many reviews of it on the internet as well as testimonials on their website. Most of these reviews run anti-parallel to each other so a reader is left confused by them.
When you are looking for a job it already implies that you are in need of money. If a resume writing service tries to allure into its trap and tries to draw a large amount of money from you, it means that they are not doing good to you and it is here that you should be careful. We have found this service very expensive, but more on that in the pricing of this review. So keep on ready to learn what you should know before you buy a service.
These are some of the main highlights about this service.
- They charge you a minimum of $179.95 for their resume writing service.
- They have a standard delivery time of 4 to 5 days but you can have a 24 hour delivery by paying some extra bucks.
- They offer free revisions but no refunds. (it is alarming again)
Some specialties of this service
Some of the main features that a user can get free of cost are resources like human resources market research, articles about job seeking, free samples of resumes delivered and blogs. Samples published however contain errors in them, so it is quite apparent that they have been written by non-native writers.
There are many paid resources too. One of them is the Interview Smart program that teaches you how to prepare for and behave in the interview with the help of great visuals and multimedia. There are many other resources available for job seekers. You get access to these by paying $30 for a period of six months, but there is a free trial available so you can try it.
Services they offer
When it comes to offering paid online subscriptions and paid services, this website has much to offer. They want to do business and that is it. The more the services, the more the customers. When we make an outline of services they offer, it comes as the following.
- General resume writing
- Preparation for the interview
- Federal and government resume writing
- Career planning advice
- Job seekers advice
It is worthwhile to note here that these services are not cheap and have a price that is much higher than contemporary resume writing services.
We have also noticed that there is no Job Boards submission service. To have this service is a huge plus for a resume writing website which it is lacking. It is because many companies do not offer their jobs online so a Job Board submission service can help you get a suitable job.
Most resources dedicated are of average quality. Here and there we find some valuable content but it is few and far between. These resources can help you land an interview. There is nothing that can help you land the job, except a paid tool that is of average quality.
When you are new to a field and want a job there, it means that you do not have enough money to spend. When you are changing careers, it also implies that you have to undergo many shifts and that too costs money. It is a website that will demand at least $179.25 for an entry level resume. The prices for other levels are very high. How on earth can a jobless person pay such huge amounts to land an interview?
There is no dedicated pricing page and only after much struggle can you have some idea about the price of some services. Each service they offer has a different price for the following levels.
- Student and Entry Level
- Professional and Mid-Career Level
- Federal and Military
In a nutshell, this website has no clear pricing system and you have to pay such a large amount of money to receive a low-quality or with some luck, an average resume that does not guarantee that you will get an interview call. A total disappointment.
In terms of customer support, this website lags behind than its competitors. This is not available 24/7 and you get frustrated when you have to wait for days as it is available monday through friday, 9 to 6 only. If you are living in a different time zone, there is simply no means of communication for you.
They have provided an email and a phone number but there is no live chat option available. It seems that they do not pay attention to customer care at all.
Quality of the services
We find this service to be outdated. They deliver an old-fashioned resume with an outdated design and format. We can also say that they do not have any format at all. They will just jot down your skills and other information and deliver it to you after five days. You can ask for revisions that they will provide but it is not a good thing to first cause inconvenience and then rectify the errors.
There is a guarantee available that if you are not satisfied with the quality of work, they will revise the resume for you. There is no talk of refunds, so do not expect them.
To make the long story short, it is not a service that you should go for to land a job. They do not provide any quality and charge you hugely for their services. The resources offered are just average and you can read these things anywhere on the internet. Many important services are completely missing and the services provided are of very poor quality.